MicroScribe Repair
Do you have repair facilities outside the US?
No, all MicroScribe repair and calibration is done at our US facility in Raleigh, NC
Can old MicroScribe arms be repaired?
Some legacy MicroScribe arms contain end-of-life components and can no longer be repaired. These devices can, however, be upgraded. Upgraded MicroScribes have the same accuracy as the model to which they are upgraded, and are covered by a 1-year ...
Do I need to send in my MicroScribe to replace a damaged probe?
MicroScribe arms have two types of probes: the Master probe, with which the device was calibrated, and Working probes, which a include any other probe you use with your MicroScribe arm. Master probes are identified by a red dot on the base of the ...
What is the cost for a MicroScribe repair?
MicroScribe arms must be evaluated at our repair facility before determining the cost of repair. There is a $250 evaluation fee to assess each device; this fee is applicable to any repair charges if you decide to have your MicroScribe repaired. An ...
How do I request a MicroScribe repair?
An RMA number is required for MicroScribe repairs. Go to https://revware.net/support/ and fill out the form to submit a repair request. A repair representative will contact you shortly.
Is there a warranty on repairs?
All MicroScribe repairs are guaranteed for 90 days. The warranty covers parts and labor for those items replaced or repaired.
How do I pack my MicroScribe for shipping to Revware?
Your MicroScribe should be packaged in its original shipping box and foam to avoid damage to the device during transit. Include all MicroScribe accessories, such as: probes, USB cable, power supply, power cable, handswitch, and foot pedal. Remove the ...
Where can I have my MicroScribe repaired?
All MicroScribe repairs are done at our manufacturing and repair facility in Raleigh, NC, USA.
MicroScribe Repair, Calibration, or Certification?
Revware provides repair, calibration and certification services for the MicroScribe portable CMM arms. Our expert technicians use Revware’s Tri-Test Calibration Method and a suite of accuracy tests based on the ASME B89.4.22 Methods for Performance ...