Is there a warranty on repairs?

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• What is the cost for a MicroScribe repair?

  MicroScribe arms must be evaluated at our repair facility before determining the cost of repair. There is a $250 evaluation fee to assess each device; this fee is applicable to any repair charges if you decide to have your MicroScribe repaired. An ...

• Where can I have my MicroScribe repaired?

  All MicroScribe repairs are done at our manufacturing and repair facility in Raleigh, NC, USA.

• Can old MicroScribe arms be repaired?

  Some legacy MicroScribe arms contain end-of-life components and can no longer be repaired. These devices can, however, be upgraded.  Upgraded MicroScribes have the same accuracy as the model to which they are upgraded, and are covered by a 1-year ...

• Do you have repair facilities outside the US?

  No, all MicroScribe repair and calibration is done at our US facility in Raleigh, NC

• Do I need to send in my MicroScribe to replace a damaged probe?

  MicroScribe arms have two types of probes: the Master probe, with which the device was calibrated, and Working probes, which a include any other probe you use with your MicroScribe arm. Master probes are identified by a red dot on the base of the ...