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How do I request a MicroScribe repair?
An RMA number is required for MicroScribe repairs. Go to https://revware.net/support/ and fill out the form to submit a repair request. A repair representative will contact you shortly.
What is a Master Probe?
A master probe is the probe that was used for calibrating a MicroScribe arm. Your master probe should be used only when defining a custom probe and when returning a unit to Revware for service.
How do I find the serial number of my MicroScribe arm?
Select the MicroScribe Information icon on the MUS toolbar. Under MicroScribe Information tab, the model and serial number will be shown along with other useful information.
Do you need to click the pedal/hand switch for each point?
This depends on the software you are using the MicroScribe with. Some applications, including MicroScribe Utility Software (MUS), feature Auto Scan features that take points automatically as the MicroScribe stylus is moved across a model. In some ...
How to Connect the MicroScribe Device to a Computer
How to Connect the MicroScribe Device to a Computer MUS 7.0 connects to MicroScribe i, MX, G2 and 3D products automatically. MicroScribe MX products can connect via USB only. MicroScribe G2 products can connect via the serial or USB ports of the host ...